On April 15, 2025, the BHCA sponsored another broadband workshop as part of its Talk of the Town series. The information focused on video streaming, wifi calling, and staying safe online. The slides used in the session can be found by clicking HERE.
Town of Baileys Harbor and Bertram Communications Update Meeting – May 8, 2024 – This meeting provided an opportunity for town residents to ask questions about the project including sign up process, installation process, condominium and homeowners association situations, private road situations, construction process and schedule, and much more.
Subscribing to New Streaming Services – With high speed broadband, residents will be able to use new services to watch TV and movies. This document provides several links to articles by reputable organizations that describe these options. Some provide useful tools to sort through them so that you find the services that you would find most valuable. Current pricing (for those with fees) are also listed.
Canceling Existing Services – Residents may wish to cancel some services once they are using the high speed fiber network. Canceling services you no longer need will save you money every month. Here are links to resources for canceling other internet and landline telephone services:
Technology Support Services – You may need help with setting up your network within your home. There are several local, reputable service providers to choose from. They can assist with things like interior wiring, connecting your router and devices, and suggesting other tools to get the most from your broadband resource. Click on this document to see a list of potential support providers.
Router Information – This document highlights the types of routers and highly rated models that would be able to take advantage of the new high speed broadband. NOTE: Bertram Communications does not offer routers with their service plans. Customers are responsible for providing their own router.
Uninterruptible Power Supply – The Internet requires electrical power to operate. If your power goes down, then the Internet service in your home or business will as well. You can purchase a device known as an Uninterruptible Power Supply (UPS) to maintain power for a duration of time. The type of UPS varies in how long it will run during an outage, and costs vary depending on that amount of time. This document outlines UPS options.
